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FAQ

Find answers to common questions about our products, services, and policies.

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Fake Lux Store delivers premium replica bags, shoes, and accessories with luxury style, high quality, and a smooth shopping experience—all at affordable prices.”
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About Us

Shopping Information

How do I find a product?
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Can I save products to my wishlist?
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
How do I know if a product is in stock?
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Can I purchase products as a guest?
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Are your products authentic?

No, all products sold on FakeLuxStore are high-quality replica products. They closely resemble luxury items in appearance and craftsmanship while being more affordable.

What materials are used in your replica products?

We use premium materials to ensure durability, comfort, and a luxurious look. While not identical to authentic items, we ensure top-quality craftsmanship.

How can I ensure I’m ordering the correct size?

We provide a detailed size guide on each product page. For additional guidance, contact our customer service team before placing your order.

Payment Information

What payment methods do you accept?
We accept Credit/Debit Cards, Skrill, Western Union,  Binance Pay, and Cryptocurrency transfers.
Is my payment information secure?
Yes, your payment information is secure. We use security measures, e.g., SSL encryption to protect your data.
Can I use a coupon code?
Yes, valid coupon codes can be applied at checkout. Some coupons may have restrictions or expiration dates.
What happens if my payment fails?
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.

Order & Returns

What is your return policy?
We offer a 10 day return policy. You can return eligible items within 10 days of receiving your order.
Replica products can only be returned if they arrive damaged, defective, or the wrong item/size is sent. Correct items that meet quality standards cannot be returned.
How do I return an item?
Contact our customer service team with photos of the item as proof. They will guide you through the return process.
Who pays for the return shipping?
If the return is due to an error on our side (wrong item, damaged, or defective), Fake Lux Store covers the shipping cost.
Can I exchange an item?
Exchanges are available only for damaged, defective, or incorrect items. Contact our support team to arrange an exchange.

Shipping Information

How long does shipping take?
Delivery usually takes 10-15 business days.
Can I track my order?
Yes! After your order is processed and shipped, we’ll send you a tracking number via email.t.
Do you ship internationally?
Yes! We ship worldwide and shipping is free. Delivery times may vary depending on location.

Order Cancellation

Can I cancel my order?
Orders can be canceled within 24 hours of purchase. After this timeframe, cancellations may not be possible as processing begins immediately. Contact our customer service team for assistance.

Customer Support

How can I contact your customer support team?
You can reach us via email at [email protected] or WhatsApp at +994506660044. We aim to respond within 24–48 hours.
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